At Peakend Nutrition UK, we are fully committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when visiting our website or purchasing our nutritional products. By accessing our website or submitting your personal information, you consent to the practices described below.
1. Information We Collect
When you interact with our website or place an order, we may collect the following types of information:
Personal Information:
Name, email address, billing and shipping address, phone number, and payment details, required for processing your orders and providing customer service.
Non-Personal Information:
Your IP address, browser type, device information, and operating system—used to enhance our website functionality and for analytics purposes.
2. How We Use Your Information
We use your information for purposes including, but not limited to:
-
Processing and delivering your supplement orders.
-
Providing responsive customer support.
-
Sending order confirmations and updates.
-
Improving the functionality, security, and performance of our website.
-
Sending newsletters, health tips, special offers, or promotional emails (you may unsubscribe at any time).
3. Sharing Your Information
-
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
-
Your data may be shared with trusted service providers (e.g., payment processors, delivery partners) solely to fulfil orders and provide related services. These third parties are required to maintain strict confidentiality and comply with applicable data protection laws.
4. Data Security
We implement robust security measures to protect your data:
-
All sensitive information (e.g., payment details) is encrypted using Secure Socket Layer (SSL) technology.
-
Personal data is stored on secure servers with limited and controlled access.
-
Regular system monitoring and compliance practices are followed to prevent unauthorised access or misuse.
5. Your Rights
You have the right to:
-
Access, correct, or delete your personal information.
-
Object to or restrict how your data is processed.
-
Withdraw consent for receiving promotional emails or marketing communications at any time.
To exercise your rights, please contact us at our customer support email provided on our website.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page along with the updated effective date.
By continuing to use our website after changes are made, you agree to the updated terms in the revised policy.